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102 How To Handle Trolls, Personal Attacks and Negative Comments On Your Blog

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I was running short on ideas for this Podcast episode so I decided to post on Twitter, Google Plus and my Facebook Page to ask for suggestions.

What followed were a bunch of suggestions, but there was one that stood out for me. Farnoosh Brock from Prolific Living posted the following:

FarnooshOnFacebook

When I read that I thought to myself – AHA, THAT’S IT!

HowToDealWithTrollsA few weeks ago, I got an email from my partner Cassandre Beccai because she had started experiencing just that! She was slaving away creating awesome videos for her audience and within a few hours, she could tell that there were certain people hating on her by giving her videos a bunch of thumbs down.

What she wanted to know was How I would recommend dealing with those individuals.

This is something I’ve had to face and as you get YOUR blog out there, it doesn’t matter how awesome it is, you WILL start receiving negative comments.

In this Episode, I share 10 Tips on How To Handle Trolls, Personal Attacks and Negative comments on your blog.

What are my top tips? Here’s a quick summary:

  • Tip 1: Acknowledge that YOUR blog is YOUR blog
  • Tip 2: Make sure that what you are doing at your blog lines up with YOUR core values
  • Tip 3: Keep track of ALL the positive comments you get
  • Tip 4: Review those positive comments from time to time
  • Tip 5: Celebrate the haters
  • Tip 6: Decide on how you want to deal with those negative comments
  • Tip 7: IF you decide respond to negative comments, respond with positivity
  • Tip 8: Pay attention to trends
  • Tip 9: Remember the positive comments and WHY you are doing what you are doing
  • Tip 10: Plow straight ahead

Of course, in the episode I dig deep into each of these points, so make sure to have a listen

Listener Questions

I also answer a Question that was called in by Elby Higginbotham about How to drive traffic to your blog regularly when there are so many things to take into consideration like ALL the different social media sites.

Your Comments

Have you ever had to deal with trolls, personal attacks or negative comments on your blog? If so, how do YOU deal with it? Let me know in the comments below.

[download_link text="Click Here To Download Transcript" title=”Download”]http://becomeablogger.com/wp-content/uploads/2013/02/102-How-to-Handle-Trolls-Personal-Attacks-and-Negative-Comments-on-Your-Blog.pdf[/download_link]

Tools & Resources Mentioned

The following are a list of tools and resources that were mentioned. This is to make it easier for you to get access to the resources mentioned. Enjoy!

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12 Responses to “102 How To Handle Trolls, Personal Attacks and Negative Comments On Your Blog”

  1. Farnoosh February 13, 2013 at 9:19 am #

    Listening to this ASAP today and have shared it everywhere, thank you so much Leslie and I can’t wait to hear your wisdom, my dear friend!!!!

    • Leslie Samuel February 13, 2013 at 1:25 pm #

      @Farnoosh Awesome stuff Farnoosh. Glad to be able to share. Thanks for suggesting such a great topic. It’s unfortunate that we have to deal with these kinds of things, but hey – what doesn’t hurt us makes us stronger :)

  2. Cathy February 14, 2013 at 5:16 pm #

    I’m saving this podcast to listen to when I actually get to the point that I get trolls cos I know I will take it personally.

    Leslie, I can’t believe anyone would call you dumb or the n word. You are one of the smartest bloggers out there. I guess it just shows the trolls’ stupidity.

    • Leslie Samuel February 14, 2013 at 9:03 pm #

      Thanks Cathy. I wouldn’t necessarily call myself one of the smartest bloggers out there, but I appreciate the compliment.

      Yes, this is an interesting world we live in and some people just love negativity. So we’ve got to fight the negative with an overwhelming amount of Positive :)

  3. Vikas February 16, 2013 at 11:08 pm #

    This is something every blogger face in his/her blogging business. Awesome Leslie, these tips will make the difference.

    Thank you

    • Leslie Samuel February 16, 2013 at 11:09 pm #

      You are very much welcome Vikas. Glad you found value in it!

  4. Lisa February 17, 2013 at 11:11 am #

    Hi Leslie!

    Great topic and so timely for me. I’ve had to make some decisions about deleting comments recently on my blog. I don’t mind if people disagree with me and have something intelligent to say about it, I do mind when people disagree and act like they know all or they are the best.

    My biggest complaint is the people who stop by my blog only to leave a useless comment that reads like a 5-year old wrote it and makes no sense. It’s time-consuming to go through and delete these.

    I love your tip 10 !

    Have a great day!
    Lisa

    • Leslie Samuel February 17, 2013 at 11:19 am #

      I hear you Lisa. It can be a bit annoying. I’ve also found that a lot of those end up actually being spam comments from people who never even read the post. In my opinion, if you don’t think it adds any value, get rid of it. I do that often these days.

      Yep, tip 10 is the most important in my opinion – Gotta keep on moving and taking action towards your goals. That’s what it’s all about.

      Thanks for stopping by and leaving a comment.

      YOU ROCK!

    • Matt March 11, 2013 at 11:11 pm #

      Hi Lisa,

      5 year old babble definitely smells of spam. This is just one of the gems I received today, “I loved as much as you’ll receive carried out right here. The sketch is attractive, your authored subject matter stylish.”

      Thank you Google translator. :)

      If you’re on WordPress, a good plugin to help filter out a lot of that garbage is WP-SpamFree.

      Best of luck,

      Matt

  5. Jennifer Reaves September 21, 2013 at 7:41 pm #

    Leslie, I listened to this podcast a few weeks ago, and had to deal with my first trolls this week. Because of your advice, I was able to handle them with grace. Still hurt my feelings, but you are right – they took the time to read my (very long) post. Thank you so much for sharing your wisdom and experience!

    • Leslie Samuel September 22, 2013 at 9:30 am #

      That’s awesome Jennifer. Well – not that people are being negative, but that you were able to deal with them with grace. It definitely goes a long way :)

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  1. Coming Out of Darkness | Questions to Happiness - February 13, 2013

    [...] My friend Leslie Samuel just published a post on this very topic: How to deal with trolls and personal attacks online! [...]